Creating documentation for Software Configuration Management processes, upgrading tools and providing support for the technical migration in a global military organisation

Situation
A global military command centre offers a Software Configuration Management (SCM) solution for its different departments. The current tool has been developed through the years and is being used for multiple purposes.

GTP has been asked to document the SCM procedures, upgrade the accompanying tools and provide technical support in the migration process.

Decision

• Obtaining commitment from all parties involved
• Intensively including key users in executing the task

Action
Upgrading:

• Creating a migration plan
• Executing the migration and documenting the process
• Creating and documenting the configuration setup